Getting help
If you cannot complete an integration step without help, use the following channels.Support
- Email: support@snh-ai.com
- Include: organization name, environment (sandbox or production), approximate time of the request,
verificationOrderId/searchId/externalSearchIdif available, and a redacted request/response sample (never include full SSNs or live secrets in tickets if avoidable)
Status
- https://status.theary.ai — platform status